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Hiring a Medical Practice Consulting Firm

Patient care is continuously changing and evolving, so the healthcare industry has more moving parts than most other industries and organizations. To stay competitive on the front lines in private practice, outpatient clinics, and doctors’ offices, organizations must continuously improve their processes, systems, and their brand position. Working with a Medical Practice Consulting Firm empowers your organization to make better day-to-day decisions, hiring decisions, set tangible growth goals for the future, avoid costly oversights, and improve processes to deliver more efficient and meaningful healthcare to your patients. At Impact Branding Consulting, we specialize in streamlining day-to-day operations, improving revenue cycle management, enhancing performance and efficiency, and creating consistent year-to-year growth. Other healthcare organizations may falter in today’s competitive environment, but your organization can thrive. Here’s what you need to know about the benefits of hiring our Medical Practice Consulting Firm. 

Process Improvement

Efficiency is critical in healthcare for a number of reasons. Without efficiency within the office or organization, poor management could lead to poor patient care, chaotic office flow, unproductivity, expired credentials and lost revenue due to unpaid claims. These problems affect the success and stability of the practice, preventing consistent growth. 

Our Medical Practice Consultants will start by examining your organization’s processes, systems and business model to identify the source of the breakdown for efficient day-to-day operations. One of the benefits of working with a healthcare specialty consulting firm, such as Impact Branding, is the objectivity that the healthcare consultant brings to the table. Achieving neutrality can be difficult for in-house personnel. This Medical Practice Consulting Firm provides an impartial assessment of workflows, processes and operations to identify the cause of problems such as:

  • Poor patient flow 
  • Unproductive or complicated office processes
  • Problematic scheduling practices either overbooking or underbooking of patients
  • Ineffective technology usage OR technology deficits contributing to inefficiency
  • Unpaid claims and delayed revenue
  • Unproductive staff

After identifying these process and performance issues, your healthcare consultant will work together with your leadership team to create a strategic plan of action that will correct the issues and improve your patient flow, daily operations, employee engagement, claims processing, revenue cycle, and ultimately patient care. Are you ready to improve your business processes? Schedule a Power Chat! 

Negotiate and Audit Vendor Contracts & BA Agreements

Expenses eat into profits, but for healthcare organizations, there are many unavoidable expenses. From medical supplies to technology, publication costs, and others, medical practices rely on contracts with the right vendors to control costs and get the best value for their money. That’s where your healthcare specialty consulting firm, Impact Branding, steps in. By auditing and evaluating contracts with vendors and BA Agreements, your team of consultants helps you reduce costs and get the most for your money. 

Re-negotiating fees, terms, and researching for more robust product and service providers can be time-consuming. Working with Impact Branding your healthcare consulting firm can spearhead these efforts, thus reducing your costs over time. Impact Branding Consulting uses their first-hand knowledge of healthcare and expertise in purchase practices to identify when organizations are paying too much for particular services or products but are getting too little.  Another important service provided is the auditing of vendor contracts and BA agreements to evaluate for duplicity of service as well as ensuring compliance with agreements.

Make Smart Hiring Decisions

Hiring the right staff takes time and strategy. Once a staff member has finally been recruited, organizations sink money and time into their orientation, onboarding and training. Every staff member can be far more valuable than their salary, and because of this, the organization must invest in their employees. Once the staff member is fully trained, they become a valuable asset. 

This is why hiring the right staff person is so important. From administrative office personnel to doctors, nurses, and ancillary staff – every person within the organization must be provided a proper orientation and ongoing training to utilize their skills and experience.

Sometimes, it’s hard for healthcare organizations to assemble hiring panels to assess an applicants’ fit for their organization. Medical practices need to evaluate a wide range of skills of candidates, from medical knowledge to administrative skills to personality and behavior traits, conflict resolution, and problem-solving skills. This makes it more challenging for organizations to finalize a substantial, smart hire every time. 

Our Medical Practice Consulting Firm will help your organization become more effective with your hiring process and your training programs. Our Consultants help medical practices and large healthcare organizations like yours develop systematic, streamlined strategies to identify when a candidate will be a quality hire. Your consulting firm will support creating a standardized, intuitive process to help you know who is the best candidate for the job. So when the time comes to make an offer to hire them, you’ll have the confidence and evidence to make a smart hiring decision. Your consulting firm can handle all aspects of the selection process, including: 

  • Reviewing the accuracy of the job descriptions
  • Developing metrics for each job description
  • Assist with sorting through applicants to determine which candidates are the most robust option
  • Participating in interview panels
  • Developing or improving new staff member training programs

Create a Successful Training & Development Strategy

Many healthcare organizations struggle to balance their staff members’ learning needs with the mandatory requirements and clinical requirements of their patients. Having a training & development program that is in alignment with the organization’s strategy, will ensure that your staff members remain compliant, agile, engaged, productive, and cutting edge. Maintaining a safe and healthy work environment is tied to successful training and development programs. At the same time, patients enjoy a safe and enjoyable visit with their healthcare provider. 

A successful training & development strategy will increase productivity and employee engagement. Happy staff makes for satisfied patients. Your healthcare consulting firm is capable to address and correct any evidence of low employee retention, poor employee satisfaction, disconnection from the company mission and vision, ineffective communication within the organization, and declining work performance. 

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Spearhead Strategic Planning

Medical practices and healthcare organizations need to engage in strategic planning at least every three to five years. These strategic planning sessions supports the organization to achieve milestones and goal. They further ensure that the brand of the organization is positioned to provide excellent patient care in the competitive healthcare industry. Coordinating and planning strategic planning sessions requires high attention to detail, knowledge of the comprehensive plan, project management skills and strategic planning experience.

It helps to have a facilitator such as Impact Branding Consulting who has medical practice expertise to guide and support your strategic planning process to keep all efforts productive, sustainable, and profitable.  

Need to Improve the Health of Your Medical Practice? Contact Us to Get Started

Remember, it is impossible to see your own blind spots. Working with this healthcare consulting company will help your medical practice and organization experience the benefits of having operations that are not only sustainable but also profitable. To explore the possibilities of having a productive partnership with Impact Branding Consulting contact us to schedule a discovery assessment.

 

Let’s Have a Discovery Assessment to Evaluate the Areas of Opportunity & Needs for your Brand.